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why can't I update my Galaxy J5 SM-J500F?

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Community Member
Join Date: 2017-11-10
Posts: 2
Post date 12-04-2017, 10:43
#1
Hello,

I cannot update my Galaxy J5. Whenver I clink on Software update-Update now, it says: "Unable to download update
Unable to update software. A network or sever error occurred."
It is not a network error because the wifi connection is very strong. So its a server problem. But what problem?

Thank You!!!

I didn't find the right solution from the Internet.

References
https://forums.androidcentral.co ... xy-j5-sm-j500f.html

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